Course Overview
In this five-day course, you learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multi-platform endpoint management solution with VMware Workspace ONE® UEM. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint life cycle. After the course, you will have the foundational knowledge necessary to implement Workspace ONE UEM effectively.
You will also learn how to apply the fundamental techniques for integrating VMware Workspace ONE® Access™ with Workspace ONE UEM to securely distribute business-critical applications and configure access management controls from any device. Through a combination of hands-on labs, simulations, and interactive lectures, you configure enterprise, productivity, and Workspace ONE Access integrations.
This course lays out the principles of identity and access management. You will leave with a fundamental understanding of how Workspace ONE uses various authentication methods and protocols to determine user access permissions and enable single sign-on.
Please note - This course is a combination of the VMware Workspace ONE: Skills for UEM and the VMware Workspace ONE: Integrations course.
Course Content
- Course Introduction
- Platform Architecture
- Administration
- Integrations
- Onboarding
- Managing Endpoints
- Maintenance
- Application Access and Security
- Intelligence and Automation
- Workspace ONE Access
- Connecting UEM and Access
- Productivity Integration
- SAML 2.0 Authentication
- Mobile Single-Sign On
Who should attend
Workspace ONE administrators, experienced mobility and identity administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants
Prerequisites
This course has no prerequisites.
Course Objectives
By the end of the course, you should be able to meet the following objectives:
- Explain the general features and functionality enabled with Workspace ONE UEM
- Summarize essential Workspace ONE administrative functions
- Summarize and implement shared Workspace ONE integrations Explain the integration of Workspace ONE UEM with directory services
- Explain and deploy Workspace ONE edge services
- Onboard device endpoints into Workspace ONE UEM
- Securely deploy configurations to UEM managed devices
- Maintain environment and device fleet health
- Deploy applications to UEM managed devices
- Analyze a Workspace ONE UEM deployment
- Explain the general features and functionality enabled with Workspace ONE Access
- Integrate Workspace ONE UEM with Workspace ONE Access
- Summarize and implement Workspace ONE Productivity services into the digital workspace environment.
- Explain the methods for enabling mobile single sign-on for mobile endpoints managed within the digital workspace
- Ready and configure Workspace ONE Access to support SAML 2.0 for federated authentication across the workforce
Outline: VMware Workspace ONE: Deploy and Manage [V22.x] (WS1DM22)
Course Introduction
- Introductions and course logistics
- Course objectives
Platform Architecture
- Summarize the features and functionality of Workspace ONE UEM
- Outline the benefits of leveraging Workspace ONE UEM
- Recognize the core and productivity components that make up the Workspace ONE UEM platform
- Summarize high availability and disaster recovery for Workspace ONE Solution
Administration
- Navigate and customize the Workspace ONE UEM console
- Summarize the hierarchical management structure
- Explain the features and functions of Workspace ONE Hub Services
- Outline account options and permissions
Enterprise Integrations
- Outline the process and needs to integrate with directory services
- Explain certificate authentication and practical implementation with Workspace ONE
- Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console
- Describe VMware Dynamic Environment Manager™ and its architecture
Onboarding
- Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices for management
- Outline the steps for setting up autodiscovery in the Workspace ONE UEM console
- Enroll an endpoint through the VMware Workspace ONE® Intelligent Hub app
- Summarize platform onboarding options
Managing Endpoints
- Explain the differences between device and user profiles
- Describe policy management options for Windows and macOS
- Describe the functions and benefits of using compliance policies
- Explain the use cases for Freestyle Orchestrator
- Describe the capabilities that sensor and scripts enable.
Alternative Management Methods
- Describe the function and benefits of device staging
- Configure product provisioning in the Workspace ONE UEM console
- Understand the benefits of deploying a VMware Workspace ONE® Launcher™ configuration to Android devices
- List the system and device requirements for Linux device management in Workspace ONE UEM
Applications
- Describe the features, benefits, and capabilities of application management in Workspace ONE UEM
- Understand and configure deployment settings for public, internal, and paid applications in the Workspace ONE UEM console
- Describe the benefits of using Apple Business Manager content integration
- Describe the benefits of using server-to-client software distribution
- List the functions and benefits of VMware Workspace ONE® SDK
Device Email
- List the email clients supported by Workspace ONE UEM
- Configure an Exchange Active Sync profile in the Workspace ONE UEM console
- Configure VMware Workspace ONE® Boxer settings
- Summarize the available email infrastructure integration models and describe their workflows
- Configure email compliance policies and notifications services
Content Sharing
- Describe the benefits of using Content Gateway and the Content Gateway workflows
- Describe the benefits of integrating content repositories with Workspace ONE UEM
- Configure a repository in the Workspace ONE UEM console
Maintenance
- Manage endpoints from the Device List View and the Device Details View pages
- Analyze endpoint deployment and compliance data from Monitor Overview page
Workspace ONE Access
- Summarize the benefits of Workspace ONE Access
- Outline the core features and functions enabled by Workspace ONE Access
- Navigate the Workspace ONE Access console
- Explain the functions of directory integration with Workspace ONE Access
- Explain the various types of authentication protocols enabled by Workspace ONE Access
Integrating Workspace ONE UEM and Workspace ONE Access
- Explain the rationale for integrating Workspace ONE UEM and Workspace ONE Access
- Outline the process of connecting Workspace ONE UEM and Workspace ONE Access
- Examine the workflow of integrations
- Summarize the key features of an integrated solution
Productivity Integrations
- Identify the functions enabled by VMware Unified Access Gateway™
- Outline the purpose of the VMware AirWatch® Secure Email Gateway™ edge service
- Explain the features enabled by the VMware Workspace ONE® Tunnel™ edge service
- Summarize the capabilities enabled by the Content Gateway edge service
SAML 2.0 Authentication
- Outline authentication methods supported by Workspace ONE Access
- Summarize the main properties of the SAML protocol
- Summarize the SAML authentication workflow
- Explain the application single sign-on authentication workflow with SAML
Mobile Single Sign-On
- Describe the concept of mobile single sign-on
- Outline mobile single sign-on workflows
Intelligence and Automation
- Summarize the features of VMware Workspace ONE Intelligence™
- Outline the benefits of using Workspace ONE Intelligence